About Lindy

We're on a mission to free humanity from work.

This may seem crazy, but humanity was already (mostly) freed from hard, menial work — we’re just finishing the job and using AI agents to get us rid of knowledge work.

Our job is to build "AI employees" which can collaborate with humans and other AI employees alike, over all channels (email, Slack, Zoom, etc), pursue ambiguous goals in changing contexts, and continuously learn from their experience.

Our Culture

Lindy’s Culture

Job Description

As a Technical Customer Success Manager at Lindy, you will help our customers transform their businesses using AI agents.

You'll build and maintain no-code agent workflows for our customers while serving as their technical consultant. Your role will be crucial in helping customers realize the full potential of Lindy while contributing to our product evolution.

We are an in-office company, working from our San Francisco office 4 days a week. We do sponsor visas and cover relocation fees for up to $20,000.

Key Responsibilities

• Build and maintain enterprise-grade no-code agent workflows, ensuring customer success and satisfaction
• Lead customer check-ins and build deep relationships with key stakeholders to understand their processes and requirements
• Manage and expand the Lindy Template Store, our library of pre-built no-code agents
• Partner with Sales on new revenue opportunities, leveraging customer success stories to drive growth
• Provide feedback to product teams based on customer experiences and challenges
• Deliver technical support

Must-haves

• 3+ years of experience in customer success or account management in B2B SaaS
• Strong technical aptitude with the ability to understand and troubleshoot complex workflows
• A passion for building and delivering great products
• The ability to navigate a fast-paced work environment
• An unusual work ethic to help build and grow a new startup